Crisis Consulting Practice of Marsh, Inc.

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The Crisis Consulting Practice of Marsh, Inc. (Marsh Crisis Consulting) is "an operating company of Marsh & McLennan Companies (MMC). Marsh's Crisis Consulting Practice provides services to corporations to help them plan for, manage and recover from a full range of crises such as natural disasters, product recalls, workplace violence and terrorism."[1]

Also see: Wikipedia

Marsh Crisis Academy

"Marsh's Crisis Academy is the state-of-the-art e-learning solution for Crisis ReadinessSM. It offers convenient, cost-effective education and training to the growing number of leaders, managers, and supervisors around the globe who are responsible for crisis management--providing them with a solid understanding of today's key issues and introducing them to the best practices.

"Our focus is to teach crisis managers how to develop and sustain their company's ability to prevent, prepare for, respond to, and recover from all kinds of crises. Academy courses provide the knowledge and skills necessary to help companies not only survive, but also reduce potential losses--under the most difficult of circumstances.

"The Academy's curriculum represents the global best practices standard for...

  • Crisis Management
  • Emergency Management
  • Crisis Communications
  • Business Continuity
  • Humanitarian Assistance
  • Personal Security
  • Crisis Plan Exercising

Crisis Academy Biographies


"NEW YORK, October 11, 2001 - Marsh Inc. / Marsh, Inc., the world's leading risk and insurance services firm, today announced it has established a crisis consulting practice that will respond to the need for integrated and comprehensive crisis solutions covering all aspects of a business's operations. Ambassador L. Paul Bremer, one of the world's foremost authorities on terrorism, will serve as Chairman of the practice.

"Concurrently, Marsh and Control Risks Group LLC / Control Risks Group LLC jointly announced an agreement to provide a full range of political risk assessment services for clients' worldwide operations.

"'The creation of our new practice provides expanded capabilities for our clients by integrating the terrorism and political-risk expertise of Ambassador Bremer and his team with Marsh's existing business continuity and crisis management resources,' said John T. Sinnott, Chairman and Chief Executive officer of Marsh Inc. 'We've been working to develop the practice for some time, but recent events have made it more significant and timely.'

"Ambassador Bremer had a 23-year career in the U.S. Diplomatic Service. In 1999, Speaker of the House of Representatives Dennis Hastert appointed Ambassador Bremer as Chairman of the National Commission on Terrorism. Earlier, he was Ambassador-at-Large for Counter Terrorism under President Ronald Reagan. He is a prominent speaker on terrorism in policy forums and has served as a frequent expert commentator during television news coverage of the September 11 events. Andrew R. Daniels, a Managing Director of Marsh, will serve as President and Chief Operating Officer of the practice.

"The new Marsh practice will formulate and review crisis management plans for clients, according to Ambassador Bremer.

"'Companies need to establish plans to deal with a broad range of crisis events, such as natural disasters, product recalls and terrorism. These plans should be comprehensive and integrated throughout the enterprise, from the boardroom to the factory floor,' he said.

"Ambassador Bremer added that the new agreement with Control Risks will further complement and strengthen the capabilities being developed with the new Marsh practice.

"He said that while events of the last month underscore the importance for businesses to have an accurate and current assessment of their risks relating to terrorism and political violence, those exposures are not new. 'Over the past 30 years, more than 80 percent of all terrorist acts against U.S. targets have been directed against American businesses,' Ambassador Bremer noted.

"He added that work also has been underway for several months on the agreement between Marsh and Control Risks. The agreement gives businesses coordinated access to a broad range of political risk expertise services for their operations or acquisitions in all parts of the world. Control Risks will provide political risk analysis and investigative services. Marsh will provide risk consulting services and arrange insurance to manage risks associated with cross-border operations and investments, including political risk, currency inconvertibility, trade credit and kidnap and ransom insurance.

"Edward Grubb, President & CEO of Control Risks Group, said, 'Our effort with Marsh gives businesses access to a full range of services they need to anticipate problems, understand risks and take appropriate measures to protect employees and operations against the threat of terrorism and political violence.'

"Marsh has 35,000 employees and annual revenues of $4.8 billion. The firm provides advice and transactional capabilities to clients in over 100 countries. Marsh is a unit of Marsh & McLennan Companies / Marsh & McLennan Companies (MMC), a global professional services firm with 57,000 employees and annual revenues of $10 billion. MMC also is the parent company of Putnam Investments and Mercer Consulting Group. MMC's stock (ticker symbol: MMC) is listed on the New York, Chicago, Pacific and London stock exchanges. MMC's Web site address is Marsh's Web site address is

"Control Risks Group is one of the world's preeminent business risk management firms. Small businesses, middle market companies and Fortune 500 corporations, government and other organizations rely on Control Risks to prevent and solve problems impacting their success. Control Risks offers confidential investigations, information technology security and investigations, political risk analysis, security advice, and crisis management response and training.

"Control Risks is working in 130 countries with more than 5,300 clients. Control Risks counts among its clients 91 of the Fortune 100, as well as leading financial services companies and law firms. Founded in 1975, Control Risks has 17 offices in 13 countries, including three offices in the U.S. Its 400-plus employee owners come from management consulting, federal and state government agencies, law, accounting, law enforcement, the military, information security, computer science, and investigative journalism. Control Risks enables companies to succeed in complex or hostile business environments.

October 29, 2001: "Marsh & McLennan Companies and Versar, Inc. announced that they have entered into an agreement to provide chemical and bio-terrorism risk assessment and management services to U.S. businesses and government entities. The agreement links Marsh's Crisis Consulting and Business Continuity Management practices with the specialized capabilities of Versar's Homeland Defense division. This combination enables clients to evaluate a spectrum of potential threats, including chemical and bio-terrorism, and take steps necessary to address them."[2]

"'Managing risks associated with chemical and bio-terrorism calls for special expertise,' said Ambassador L. Paul Bremer, former Chairman of the National Commission on Terrorism and now head of the Marsh Crisis Consulting Practice. 'Marsh Crisis Consulting provides services addressing these unconventional terrorist threats and will draw on VERSAR's state of the art detection and modeling capabilities. VERSAR has an impressive track record of completing major assignments for the U.S. Department of Defense and large industrial clients.'"[3]

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