Susan Hackley

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Susan Hackley "is Managing Director of the Program on Negotiation at Harvard Law School (PON). In her role as the chief administrative and financial officer for PON, Susan oversees all operations for spearheading PON’s interdisciplinary activities, which include education programs, seminars and collaborative research projects. She also manages the publication of a variety of books and teaching materials, including the quarterly Negotiation Journal and the monthly newsletter Negotiation.

"Susan has a longstanding relationship with PON. After she earned her Master’s in Public Administration from Harvard University’s John F. Kennedy School of Government, she served as a consultant to the Chairman of PON from 1994-1999. Before returning to PON in 2001, Ms. Hackley was a co-founder and acting Chief Executive Officer of, an Internet philanthropy portal enabling people to connect with causes and make charitable contributions online. Complementing her business management skills, Susan incorporates her years of experience in communications, public service, corporate relations and politics. She served as the Communications Director/Press Secretary for the Massachusetts Democratic Party and worked as a policy analyst for several candidates.

"In addition to her management responsibilities for PON, Susan is frequently accessed by the media as an expert on negotiation and mediation. Most recently she appeared in a panel discussion on CNN’s Paula Zahn Now and has been featured in newspapers such as the Los Angeles Times, Albany Times and The Hartford Courant. Ms. Hackley has given talks and taught negotiation skills to groups around the world, including in Hong Kong and mainland China, Italy, Spain, France and Slovakia. She also serves as Vice Chair on the board of the Alliance for Peacebuilding." [1]

Resources and articles


  1. Biography, Program on Negotiation at Harvard Law School, accessed July 19, 2007.